I will always appreciate Derman’s support…

September 21st, 2013. Posted in comments

“I had a very difficult time this year because of domestic violence but I have sorted out my life and regain my confidence with support of a DV at Derman. I know Derman is a community organisation but I felt like they are part of my family. Whenever I contacted the DV worker, she made […]

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We have been satisfied with the service

October 10th, 2012. Posted in comments

“We have been satisfied with the service Derman have provided this surgery and feel that having a Turkish Advocate is advantageous to providing Turkish patients more understanding during doctor/patient consultations, enabling them to communicate accurately any problems or queries they may have. The only difficulty we encounter is when the Advocate is on holiday you […]

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Derman represents hope for the future for me

September 25th, 2012. Posted in comments

“Before I was referred to Derman I had a lot of problems and felt like I lost my way in the dark… I can honestly say that it is due to Derman’s Mental Health Support Team’s support and help that I am still alive. They helped me with my correspondence with authorities which was always […]

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Derman services extremely important to reduce time…

August 20th, 2012. Posted in comments

“Advocacy is essential in management of complex physical and psychosocial problems in this patients group. This is not adequately addressed by phone translation services when available. Increased availability of advocacy improve management of chronic disease and psychological issues. Also availability of advice and benefit services through Derman extremely important to reduce time spent inappropriately with […]

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This service is very important

July 19th, 2012. Posted in comments

“This service is very important. Too many people do not speak English and we prefer face to face service instead of telephone interpreting which is often used by GPs, but the interpreter on the phone does not understand us. Derman’s Bilingual Health Advocate gives information and advice and provide support as well as interpreting for […]

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Our feelings are like coloured beads

October 15th, 2011. Posted in comments

“Our feelings are like coloured beads. If you put them together within a design, they would look pleasant. During counselling, I learnt how to keep my feelings under control, whereas before they were all over the place.”

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Derman provides an important role…

September 27th, 2011. Posted in comments

“London Fields Medical Centre provides a weekly Turkish Clinic with Derman advocate of which I am part. I have worked closely with several Derman advocates for five years. I have been impressed with the advocates` range of medical knowledge and translation skill which allows the clinic to run smoothly and generally allows the patient’s concerns […]

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Thank You

December 9th, 2009. Posted in comments

“I would like to thank Derman for the services it is offering the Kurdish and Turkish communities in London. It is the first, largest and only service offering these very valuable services in the areas of mental health and well being to our communities. Looking at it from a statutory sector point of view, it […]

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Derman should bring new ways of delivering the service

November 21st, 0214. Posted in comments

“This service helped me in the most difficult period of my life. In that period, I was misguided, misinformed and treated unfairly. Derman’s Advice Service defended my rights and appealed against the wrong decisions on my behalf, informed and guided me properly throughout the appeal process. I would like to thank them for providing a […]

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