As a GP I believe Derman’s Advocacy Service is an important part of the team. They provide tireless support at the GP surgery. They are sensitive to patients’ problems, understand their needs and translate in a clear and easy way for both sides to understand. They have a great rapport with the patients and staff. They have an excellent understanding of common health problems. They are a very helpful bridge between two cultures and help me understand the idiosyncrasies of Turkish/Kurdish culture. I think they are indispensable. I personally value their input and opinion.