“London Fields Medical Centre provides a weekly Turkish Clinic with Derman advocate of which I am part. I have worked closely with several Derman advocates for five years. I have been impressed with the advocates` range of medical knowledge and translation skill which allows the clinic to run smoothly and generally allows the patient’s concerns to be addressed. The atmosphere is pleasant and this encourages the patients to be open about their fears.
The advocates` knowledge of cultural differences can prevent misunderstandings and enable a more accurate assessment of their issues. The patients value the advocates` presence an often come specifically to see them outside of the clinic.I have also referred patient to Derman counselling and am happy with the service they receive.
Derman provides an important role to the Turkish speaking community in Hackney in addressing their healthcare needs and London Fields Medical Centre is happy to support the further commissioned service.”