Mental Health Recovery Support

Derman has been part of City and Hackney Wellbeing Network, commissioned by Hackney Council, and led by City and Hackney Mind since February 2015. The Network offers one to one support and a range of group activities to clients which aimed to improve emotional wellbeing, re-validate their skills to recover, live independently, and to manage their mental and physical well-being.

Mental Health Recovery Support Service provides emotional and practical support to adults with severe mental health problems from the Kurdish, Turkish, Turkish Cypriot and Eastern Europeans Turkish communities in Hackney.

Our aim is to prevent and reduce hospital admissions and re-admissions by providing bilingual culturally sensitive support to those with mental health problems.

What we offer?
We support clients by arranging psychiatrist appointments, home visits in emergencies, attending CPA meeting and improving service users’ access to mental health and social services. We organise monthly awareness sessions (for service users) to increase awareness and knowledge about mental health issues and to tackle the stigma attached to them. We also provide consultancy in terms of cultural, religious and otherwise sensitivities, traditions and aspirations of people from our communities to professionals working with our communities.

1:1 Support Sessions
We have a limited capacity to provide support for those who have more difficult and long term mental health problems. This help can be mental health advocacy, counselling and /or welfare rights. Please talk to Mental health Team manager  if we have vacancy to take on new cases.     

Group Activities
Our activities offered in a group environment can have many benefits. It offers a support network, provides the opportunity to meet others experiencing similar concerns as well learning new skills through different activities. Together with the recovery support workers and the other group members you’ll be encouraged to talk about your experience with other people who have had similar experiences. This can help you with feeling less alone and isolated, and also assist with gradually gaining confidence and building your self-esteem.

 You can click the links below for more information

Who can use this service?
This is an adult (16 and plus) service for Turkish speaking people with mental health problems, their carers and family members from the Kurdish, Turkish, Turkish Cypriot and EU Turkish Communities, who reside and/or are registered with a GP in Hackney.

How to Refer to us?
We accept referrals in writing, a letter or completing referral form, from GPs, other Primary Health Care professionals, Locality Mental Health Teams and other voluntary sector organisations or health professionals.

Download our Referral FormReturn the completed form by email to: or Post it to Derman.

Also referrals to One-to-One Support and Group Activities is available online through the wellbeing network website, for health professionals and individuals.

Where we provide Mental Health Support sessions?

We provide our Mental Health Recovery Support Service in various GP surgeries in Hackney-London as well as at Derman office.

Please note: Our premises is not disabled accessible – please let us know if you or your client cannot manage stairs and we will arrange to see you at an alternative venue if possible.

A Note on Confidentiality
All those employed at Derman perform their duties within a framework of confidentiality. Personal information given to GPs, other professionals and staff by users will not be passed on to anyone outside of the service without the individual’s consent. The only exceptions to this policy are where it is reasonably believed that the health and safety of an individual(s) is at risk and/or where we are legally obliged to disclose material, i.e. in the case of child protection and drug trafficking. Every effort is made to discuss this with the client beforehand.

If you would like to have further information about our Mental Health Recovery Support Service, please  contact us.